Nicola Coppen

Infrastructure Specialist, Diligence (PM) Services Ltd

Nicola is a Project Manager with extensive experience of managing multi-utility projects from feasibility to project handover for organisations including UK Power Networks and Thames Water. As Utilities and Infrastructure Project Manager at Ebbsfleet Development Corporation, she secured HM Treasury approval for a groundbreaking business case that enabled the Government to invest in electricity infrastructure for the first time, unlocking the electricity deficit for Ebbsfleet Garden City. Managing Director of Diligence (PM) Services Ltd, established in 2014, and Infrastructure Specialist for Westminster City Council – Nicola was the first Infrastructure Coordinator to be placed in the Mayor’s [of London] Infrastructure Coordination Service.


Session Details

It’s Not Been Done Before – Innovation in Infrastructure

15:30 - 16:00, Telford Room
Raising the profile of construction and infrastructure is essential to encourage more people into the sector. Nicola’s start to the world of Project Management can be seen as a double-edged sword – was she set up to succeed or to fail? Find out about some of the innovative projects in utilities and have the courage to take on the ‘It’s not been done before’ scenarios in your career.

Benefits of attending this session:

  • Raise awareness of infrastructure at feasibility stage of projects
  • Hear about pioneering ways to overcome strategic challenges
  • Promote and be a part of better working practices to help all parties achieve better results

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9.00am - 4.00pm

Networking Breakfast:
7.30am - 9.00am

Gala Dinner:
Reception 5.00pm
Dinner served 6.30pm

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